Do I need shipping boots or blankets?
No shipping boots are not required.
What
do I need to provide?
Shipping boots
and blanket(s) if desired, must be on horse prior to loading time. One bale of hay per horse, Shavings or straw if you would
like bedding for your horse. We do provide hay and/or Shavings, Straw at a extra charge. Also if you need
help putting boots and blankets on, the driver may assist in this if they so desire.
What will the cost be for shipping
of my horse?
Cost of shipping is determined by the number of
horses or cattle, and mileage is $2.50 a loaded mile (BECAUSE OF
FUEL INCREASE) and if there are any deadhead miles for pick-up there will be a flat rate of $1.00
a mile.
We are sorry for having to charge this much
but this is how we make a living, This is not just a one time haul for us or
something just to fill slots on our trailer ! We do this 24/7 - 365 days a year with Four
trucks and Six Trailers . So we are sorry for any inconvience.
But like the old saying goes you get what you pay
for. However when you use Ten-Killer Livestock you get a friend instead of a just a transporter and you will also get
a world classs service for you and your horse(s).
Fill in Rates:
WE DO NOT DO FILL IN RATES!
The reason for this is because it would not be fair to other people we haul
for that has paid full price to get their horse(s) shipped and then we charge someone else a less price for hauling for them!
Also with the price of fuel going up everyday, we can not afford to offer fill in rates. Please understand that anything can
happen when hauling horse(s), Breakdowns do occur, tires do blow out, along with the wear and tear on our equipment.
We do appreciate your understanding in this matter.
Payments:
Deposits: A deposit of 50% of the shipping fee must be received
in advance to reserve your stalls. This should arrive at our office at least 7 days Prior
to the trips departure date. We accept cash, money orders and cashiers checks, We also have started accepting PayPal.
Balance: The balance must be paid
at pick-up or at delivery PRIOR to unloading of any horses. THERE
WILL BE NO EXCEPTIONS TO THIS. Only Cash or a cashiers check will be accepted.
What if I have a hard loading
horse?
It is the owner's responsibility to prepare a horse
for loading. This is because we are on a time frame to pick-up and deliever other horses on the route. But we will give a
hundred percent in trying to load your horse for you.
How much time
is allowed for loading?
We allow
30 minutes for loading. Waiting time at the barn for the pick-up or a delivery person is charged at $50
per hour after the first half hour. The same charge applies for horses which take longer than 30
minutes to load.
What if there is a
emergency in route and my horse gets sick or injured?
All customers will be notified of any and
all delays. All Veterinarian bills will be reimbursed at delivery.
Can I ship tack along
with my Horse(s)?
Tack transportation - charges may range from
$25 to $100. If tack is not indicated in the quote the driver decides how much money this
will cost if he has room for the tack.
What
else might result in an extra charge?
A difficult access road if not
disclosed in original quote request.
The truck needs a vertical clearance
of about 12 feet below overhanging signs or tree branches.
If you have any doubt about accessibility,
please call our office in advance to discuss. It is the driver's decision as to whether an access point is safe. It may be necessary to walk
a horse to a truck that cannot enter (or exit) an access point. A change of location for pickup or delivery As noted above,
there may be a $50 per hour loading / unloading charge if the scheduled 30 minute loading/
unloading time allowance is exceeded. Any damage to the trailer or equipment caused by your horse.
Will the truck be delivering in
the middle of the night?
Yes we do PICK-UP AND
DELIVER DURING THE NIGHT and this is only for the well being of your animal and anyone else's that happen
to be on the trailer.
We can not control weather or traffic situations
and must keep your horse(s) and other horse(s) on for a safe time period we are sorry for any inconvenience that this
may cause..
What if I have to
cancel?
More than 72 hours
Prior to the scheduled departure from our base - $50 processing fee.
Less than 72 hours but more than 24 hours of the scheduled departure from our base - 25%
of the total shipping fee. Within 24 hours of the scheduled departure from our base - 50%
of the total shipping fee.
Will my horse be insured?
As a federally regulated
carrier, $1,000 limited accidental mortality insurance is provided for each horse. It is
important to understand that this is collision mortality only insurance. As a third party (not the owner), it is not possible
for us to provide full coverage insurance. It is primarily the horse owner's
responsibility to provide insurance. If the owner elects not to obtain insurance, the owner assumes all risks. If you're shipping
a horse that has just been purchased, it is strongly recommended that the buyer and seller come to an understanding in advance
as to who is responsible for insurance during shipment or who is assuming the risk. If
you want full coverage you should arrange for insurance prior to shipping. Inexpensive options for 30-day policies for travel
are readily available from sources such as the All American Horse Insurance Agency.
